When will I be covered?
You will be insured to drive as soon as your policy begins. You’ll receive a confirmation email confirming your insurance. Please still drive sensibly and safely while you are waiting for your Telematics Smart Box installation.
What do you need to do?
You will need to call us to confirm your policy details before the installation of the Telematics Smart Box. It’s also a chance for you to ask any questions you may have.
Silent and out of sight
Your Telematics Smart Box is a small device - about the size of a smartphone. It's fitted into your vehicle, where nobody will see or hear it. It doesn't affect your vehicle or the way it runs - your Telematics Smart Box will just sit there, doing its job, safe, silent and out of sight.
You don’t need to worry about any hidden fees – the cost for fitting a Telematics Smart Box is your arrangement fee, which is £247, that is incorporated in the overall price of your car insurance.
What happens to the box if I cancel?
You can cancel your policy at any point. However, after the Telematics Smart Box has been fitted, it will normally stay in your vehicle, but will be deactivated if you cancel your policy. If you'd like to have your Telematics Smart Box removed, just get in touch to arrange a suitable time and date for this. There is a £50 removal fee for this and will be removed by an engineer.