Fitting the Telematics Smart Box

When? Where? Who?

We’ll fit your Telematics Smart Box at an arranged time to suit you, within seven days of your policy starting. It will only take about an hour.

The vehicle will need to be in a safe location (private road, private car park or driveway) for the engineer to be able to complete the installation.

A trained Telematics Smart Box engineer will come to you, at the agreed time. You will need to make sure your vehicle's electrics are working so the engineer can test the Telematics Smart Box once it has been fitted.

When will I be covered?

You will be insured to drive as soon as your policy begins. You’ll receive a confirmation email confirming your insurance. Please still drive sensibly and safely while you are waiting for your Telematics Smart Box installation.

What do you need to do?

You will need to call us to confirm your policy details before the installation of the Telematics Smart Box. It’s also a chance for you to ask any questions you may have.

Silent and out of sight

Your Telematics Smart Box is a small device - about the size of a smartphone. It's fitted into your vehicle, where nobody will see or hear it. It doesn't affect your vehicle or the way it runs - your Telematics Smart Box will just sit there, doing its job, safe, silent and out of sight.

How much?

You don’t need to worry about any hidden fees – the cost of fitting your Telematics Smart Box is included within your £247 arrangement fee, which is incorporated in the overall price of your car insurance.

What happens to the box if I cancel?

You can cancel your policy at any point. However, after the Telematics Smart Box has been fitted, it will normally stay in your vehicle, but will be deactivated if you cancel your policy. If you'd like to have your Telematics Smart Box removed, just get in touch to arrange a suitable time and date for this. There is a £50 removal fee for this and will be removed by an engineer.