Policy Documents

Policy Documents - select your insurance company to view information about their policy.
Optional Extra - select the optional extras to view information about their policy.
Cancellation - documents to view information on cancelling your insurance policy.

Select your insurer or optional extra below to view and download documents.

Policy Documents

Haven

For customers with policy numbers that begin with HAVMP

For customers with policy numbers that begin with HVNMP

For policies with cover start date on or after 10/09/2025

For policies with cover start date between 04/09/2025 00:01 and 09/09/2025 23:59 GMT

For policies with cover start date between 06/08/2025 00:01 and 04/09/2025 00:01 GMT

For policies with cover start date between 29/05/2025 08:00 and 06/08/2025 00:01 GMT

Optional Extras

Keycare

For policies with cover start date from: 28/10/25

For policies with cover start date before: 28/10/25

Haven Breakdown Cover
Excess Reimbursements

You can also access these documents in your MyPolicy customer portal, along with your personalised schedule and certificate.