Policy Documents
Policy Documents – select your insurance company to view information about their policy.
Optional Extra – select the optional extras to view information about their policy.
Cancellation – documents to view information on cancelling your insurance policy.
Select your insurer or optional extra below to view and download documents.
Policy Documents
Haven
For customers with policy numbers that begin with HAVMP
- Terms of Business v7.3
- Telematics Terms & Conditions v18.1
- Telematics Plus IPID v1.0
- Telematics Plus Policy Booklet v1.0
For customers with policy numbers that begin with HVNMP
For policies starting before 17/11/2025
For policies starting on/after 17/11/2025
For policies with cover start date on or after 10/09/2025
For policies with cover start date between 04/09/2025 00:01 and 09/09/2025 23:59 GMT
For policies with cover start date between 06/08/2025 00:01 and 04/09/2025 00:01 GMT
For policies with cover start date between 29/05/2025 08:00 and 06/08/2025 00:01 GMT
Highway
Direct Debt
Optional Extras
Arc Legal Assistance (Motor Legal)
RAC (Motor Breakdown)
Keycare
For policies with cover start date from: 28/10/25
For policies with cover start date before: 28/10/25
Haven Breakdown Cover
Excess Reimbursements
You can also access these documents in your MyPolicy customer portal, along with your personalised schedule and certificate.